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01.The Big Picture
02.Am I The Leader I Need To Be?
03.Win the Customer, Not the Argument
04.Am I The Leader I Need To Be? Companion DVD
05.Speaking Rules!
06.Win the Customer, Not the Argument - Audio CD
07.Loyalty Marketing: The Second Act
08.Business Success in Tough Times
09.Mind Your Own Business -- The Supermarket Edition
10.Delight Me . . . The 10 Commandments of Customer Service
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Building the Customer-Specific Retail Enterprise
Building the Customer-Specific Retail Enterprise
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Am I The Leader I Need To Be?
The book started off slow, but had a strong middle and an ex ..
5 of 5 Stars!
  Thursday 11 March, 2010     369884 requests since Wednesday 19 July, 2006  

Raphel Marketing and Brigantine Media, 211 North Ave., St. Johnsbury, Vermont USA 05819 | P. 802-751-8802 | F 802-751-8804 | www.brigantinemedia.com
neil@brigantinemedia.com

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